Refund Policy
7-DAY MONEY-BACK GUARANTEE
It is our priority that all our clients are satisfied with the Service. We believe in our products 100% but we understand that no service can work perfectly for everyone at all time. If you are not satisfied with your purchase or you have an issue that we were unable to solve which makes the system unusable, we are more than happy to provide a refund.
When should a refund be requested?
Please do understand and accept that we can’t provide refunds due to technical issues unless you allow us to adequately try to solve them and assist you. If we are unable to resolve your issue within 48 hours, we will provide a refund. Keep in mind that you can contact our support at any time if you need assistance.
How to request a refund?
You should contact us making note of your transaction order ID with the subject: “Request for refund” and describe in your e-mail the issues you are facing and the reason for this request. The same email that was used to place the order should be used to request a refund.
Refund conditions:
- Refunds may only be issued within After 48 hours after the order was placed.
- We will do our best to refund any users immediately after receiving the request and checking the user information.
- It takes around 2 to 5 working days for the refund to be reflected on the customers’ bank account however, there are cases in which a refund could take longer.
Note: Please note that we will refund completely only purchases which have been done in less than 48 hours
